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Cleu App

Cleu Privacy Policy

Last Updated: July 11, 2025

About the Cleu App

Cleu is an iOS app designed for smart contact management. Our app offers the following key features:

🔍

Smart Duplicate Detection

Detects contacts with the same name, phone, or email address using AI-powered algorithms

🔄

Easy Merging

Merges duplicate contacts with manual review

🔐

Secure Vault

Securely stores deleted contacts and offers restoration capability

☁️

iCloud Synchronization

Automatic cloud backup for premium users

🌐

Multi-Language Support

Full localization in 13 different languages

🔔

Smart Notifications

Personalized reminders and updates

🎨

Modern Interface

Dark/Light mode support and accessibility features

Our Philosophy: Privacy First

Cleu's core design principle is that you have full control over your personal data. All operations with your contacts (finding duplicates, merging, deleting, backing up) occur directly on your device.

Your contact list or any data within your contacts is never uploaded to our servers, read by us, or shared with third parties.

Information We Collect and Access

Contact Data (Accessed with Your Permission, Not Collected)

For the app to function, access to your "Contacts" is requested via the iOS standard permission mechanism.

This permission is used for the following features:

  • Smart duplicate detection and analysis
  • Merging and organizing contacts
  • Secure vault management
  • Bulk deletion operations
  • iCloud backup (Premium)
  • Real-time search and filtering
All analysis and operations occur solely on your device. No contact data is sent to our servers.

Secure Vault and iCloud Backup (Premium Feature)

Secure Vault System:

  • Deleted contacts are automatically stored in the secure vault
  • One-tap restoration in case of accidental deletion
  • Deletion source tracking (in-app vs. external)
  • Advanced search and sorting options
  • Permanent deletion option

iCloud Premium Backup:

  • Automatic cloud synchronization for premium users
  • End-to-end encryption with Apple CloudKit technology
  • Real-time synchronization across devices
  • Unlimited vault capacity
  • Fully user-controlled (you can turn it on and off anytime)
We cannot access your iCloud data in any way. All data is protected by Apple's security standards.

Analytics and Performance Data (Anonymous)

We collect the following anonymous data to improve the app experience:

  • Feature usage statistics (which feature is used how often)
  • App performance metrics (launch times, analysis times)
  • Error reports and crash information
  • Premium feature adoption rates
  • Notification interaction rates

Is completely anonymous

Contains no personally identifiable information

Is not associated with contact content

Is used solely for app improvement purposes

Premium Subscription and Purchase Information

Premium Subscription Management:

  • All payments are processed via Apple App Store
  • Secure payment processing services are used
  • Your payment information is not shared with us
  • We only receive subscription status information

Premium Features:

✓ Ad-free experience
✓ iCloud automatic backup
✓ Unlimited vault capacity
✓ Advanced restore options
✓ Priority customer support

Subscription Terms:

Monthly: $2.99/month
Yearly: $19.99/year (44% savings)
Auto-renewal • Can be canceled anytime • Managed from App Store

How We Use Your Information?

For App Functionality

Access to your contact data is used solely to provide the services offered by the app, such as cleaning, merging, deleting, and restoring.

For Service Improvement

The anonymous transaction information we collect helps us understand the most used features and make the app more useful.

Smart Notification System

Cleu uses two different notification systems:

Local Notifications (On-Device):

  • New contact addition notifications
  • Instant alerts when duplicates are detected
  • Weekly cleanup reminders
  • Vault management notifications
  • No internet connection required

Smart Notifications (Cloud-Based):

  • Feature updates and innovations
  • Premium campaign notifications
  • App updates
  • Success celebrations and milestones
  • Marketing notifications

Notification Control:

✓ All notifications are optional
✓ Can be turned on and off by category
✓ Quiet hours can be set
✓ Test notifications can be sent
✓ Full integration with iOS system settings

Data Storage and Security

On-Device Storage

All your contact data and data in the Secure Vault (if iCloud backup is not active) are stored only on your device. When you delete the app, this data is also permanently deleted.

User Control

The local .vcf backup files you create are stored in the app's protected area, and only you can access, share, or delete these files.

Security Measures:

🔒 AES-256 Encryption
🔑 iOS Keychain
👆 Touch/Face ID
🛡️ End-to-End Encryption
🌐 HTTPS Connections

Your Rights and Choices

Revoke Access Permission

You can revoke Cleu app's access to your contacts at any time via iOS Settings > Privacy & Security > Contacts. When permission is revoked, the app will not be able to perform its functions.

Manage Secure Vault

You can permanently delete contacts within the Secure Vault or restore them to your contact list.

Manage iCloud Backup

As a Premium user, you can turn the iCloud backup feature on and off anytime from the app settings.

Children's Privacy

Our application does not knowingly collect personal information from children under the age of 13 (or the equivalent minimum age in the relevant jurisdiction).

Technical Information and Integrations

Technologies Used:

  • Modern iOS user interface frameworks
  • Apple contact integration
  • Apple iCloud services
  • Secure payment processing services
  • Ad display services
  • Push notification services

Language Support and Accessibility

Supported Languages (13 Languages):

🇹🇷 Turkish
🇺🇸 English
🇩🇪 German
🇫🇷 French
🇯🇵 Japanese
🇰🇷 Korean
🇩🇰 Danish
🇸🇪 Swedish
🇳🇴 Norwegian
🇻🇳 Vietnamese
🇮🇩 Indonesian
🇹🇭 Thai
🇲🇾 Malay

Accessibility Features:

  • Full VoiceOver support
  • Dynamic Type font scaling
  • High contrast mode support
  • Reduced motion support
  • Voice control integration
  • Switch Control support

Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. When we make any changes, we will notify you by changing the "Last Updated Date" on this page.